13 Simple Steps to Implementing Quality Circles
Last week I posted about the concept of Quality Circles in Quality Circles-Improving the Improvement System. In that post, I covered an introduction to Quality Circles together with the definition and philosophy surrounding its practice. In summary, the concept is a simple to administer Quality program that is conducted in the workplace by front-line employees. It is based upon the recognition of the worker as a human being, as someone who willingly provides her wisdom, intelligence, experience, attitude and feelings to the company for the purposes of improving the service she provides. It is based upon…<more>
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