9wishes Hydra Skin Ampule Serum 25ml

4999

Shipping

CUSTOMS & IMPORT DUTY

    • Some countries may restrict the import of cosmetic goods depending on their policies, and issues that may arise are the responsibility of the recipient. Customers are also fully responsible for their respective country’s customs and import taxes. For accurate information and estimation of import taxes, please contact your country’s customs.

    • Delays or customs duty charges. If your package is returned to us by your country customs, we don’t issue any refund. However, we offer store credit excluding shipping charges.

POSSIBLE DELAYS / UNCLAIMED PARCELS / FAILED DELIVERY

    • Please note, there may be extra customs clearance procedures for some countries depending on the particular customs office which can cause delays from the original estimated time.

    • empresskorea.com is not responsible for unclaimed parcels. If the parcel is returned to empresskorea.com because it was unclaimed, we don’t issue any refund.

    • Failed delivery due to an incorrect address and/or lost parcel due to handling of the recipient country’s postal service will not be considered for a refund. empresskorea.com is not responsible for post parcels once it leaves Korea.