CUSTOMER SERVICE

Q: I bought an item within the last 30 days. Can I return it?
A: Klein Connection will allow returns up to 30 days from the shipping date. The item should be in original quality & working condition. You will need to pay for return shipping back to our warehouse.
For more information, please contact Customer Service by email at [email protected]

Q: I have a broken tool. How do I return it?
A: Klein Connection is an affiliate of Klein Tools. Warranty returns must go through Klein Tools’ Customer Service.
For more information, please go to: Klein Tools Warranty Department

Q: I have some questions about the website. Who can I contact for help?
A: Klein Connection customer service is available from 8 a.m. – 5 p.m. CST, Monday-Friday.
For more information, please contact Customer Service by email at [email protected] or by phone at 866-553-4602