DJ Alexander Reviews | Read Customer Service Reviews of djalexander.co.uk

Avoid

Avoid. Firstly, when they bought over previous agent there was a noticeable drop in engagement and customer service from them. Too big a company to care. Didn’t have an inspection in the year we had them. Took 5 weeks to fix a boiler last year – no hot water and no desire from them to ensure quick fix. Both them and landlord reluctant offered 15% compensation from one month rent. Landlord now selling and has decided 8 months after boiler issue and are now refusing to pay compensation payment.

Loved the flat but experience ruined by agent and landlord

Date of experience : April 24, 2023