Difference between Quality Policy and Quality Objectives
Unfortunately, I cannot provide samples here.
The quality policy consists of a declaration approved by the top management and which establishes a set of guidelines, priorities and commitments related to quality. However useful and well-written a quality policy is, it is only a paper document. The quality objectives translate the statements contained in the policy into a set of specific and measurable challenges. For example, if a quality policy includes a commitment to seek to reduce defects. A quality objective can be: Reduce the defect rate on production line A by 10% in the next 7 months.
Organizations cannot expect to be excellent at everything they do. The quality policy sets the priorities for excellence.
The following material will provide you more information:
- How to define Key performance indicators for a QMS based ISO 9001: https://advisera.com/9001academy/24/define-key-performance-indicators-qms-based-iso-9001/-iso-9001/
- How to write good quality objectives: https://advisera.com/9001academy/knowledgebase/how-to-write-good-quality-objectives/
- Free webinar on demand – Measurement, analysis, and improvement according to ISO 9001:2015 –
https://advisera.com/9001academy/webinar/measurement-analysis-and-improvement-according-to-iso-9001-2015-free-webinar/ - Enroll for free course – ISO 9001:2015 Foundations Course – https://training.advisera.com/course/iso-9001-foundations-course/
- Book – Discover ISO 9001:2015 Through Practical Examples – https://advisera.com/books/discover-iso-9001-2015-through-practical-examples/
