Feyenoord Adidas Backpack black

Delivery
Orders placed before 16:00 are delivered tomorrow is the standard delivery time of the Feyenoord Fanshop with orders delivered within the Netherlands. Packages sent abroad are generally delivered within 2-8 working days. If you live abroad and have not received your package after 8 working days, please contact our customer service.

Have you ordered a personalized product? Or have you had a competition shirt printed? Then we use a longer delivery time, namely 2 to 3 working days for delivery in the Netherlands and 3-10 working days for delivery abroad. Please note, orders with an item from the design-it-yourself collection or a printed competition shirt are delivered in several parts. In addition, it may take a while before the order status is visible in your track & trace environment. You will often see the message: ‘Planning is being made’.

For more information about delivery, please click here. 

Returns
At the Feyenoord Fanshop you have 14 days to change your mind after receiving the entire order. Within these 14 days you can return your package and, after assessment of the return, you will receive your money back to possibly place a new order. Exchange is not possible. You are free to choose how you return. The Feyenoord Fanshop offers free returns via DHL Parcel within the Netherlands.

Personalized (badge and/or printing) clothing cannot be returned.

Returning from abroad
It is of course possible to return from abroad. You have 14 days to change your mind. Postage costs are for the account of the sender of the return, unfortunately it is not possible to return for free from abroad. We use a different return address for returns from abroad than for return packages in the Netherlands. Please contact us here for the correct return address.

For more information about returns, please click here.