Grainy Image on MacBook Air 2020 – Apple Community
Apple has not used this webcam for years. This problem is only occurring in 2020 MacBook line up. This issue isn’t very well known yet but I personally have bought 3 2020 MacBooks and all of them have had this problem and I have compared it side by side to my 2015 Macbook Pro and the camera quality difference is night and day. 2015 Macbook actually seems to have a 720p camera whereas this one seems like 360p or 480p. Someone at apple messed up. Either this is hardware related in which case apple will have a huge recall program on their hands or its a software bug that should be fixed soon. This isn’t a isolated incident if I have found it in 3 different MacBooks (different models) and as you can see on forums this issue is well known to 2020 Macbook owners. 2019 and previous MacBook webcams seem fine. This seems like another butterfly keyboard type disaster and I would advise everyone who has a 2020 Macbook to either return it or get Apple to fix it. I really liked the laptop but after paying so much money for a laptop I expect better. Similar quality to 2015 Macbook would have been fine but this is an expensive downgrade. I’ll contact apple care tomorrow and if they only offer an exchange (I’ve made 2 exchanges so far) I will be returning this laptop for good.