ISO 9001 Quality Manual Example

The following is an example of a Quality Manual that may apply to any company.

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Quality Manual

Document number: CAKE / 1

Release date: 03 / 05 / 2012

Revision no: 01

Revision date: 29 / 05 / 2015

Page number: 1 / x

Introduction to 0

About 0.1 Company

0.2 Principles

0.3 Our Values

0.4 Our Vision

0.5 Our Mission

1. Scope

About the 1.1 Quality Manual

Scope of 1.2 Quality Management System

1.3 Application

1.4 Out of scope activities

2. Cited standards and documents

2.1 Related standard

2.2 Documents

3. Definitions and definitions

3.1 Definitions

3.2 Recipes

Abbreviations

4. Quality management system

4.1 General conditions

4.1.1 in general

4.1.2 Process map

4.2 Documentation conditions

4.2.1 in general

4.2.2 Checking documents

5. Management responsibility

5.1 Management’s commitment

5.2 Quality policy

5.3 Planning

5.3.1 Quality objectives

Planning of 5.3.2 Quality Management System

5.4 Responsibility, authority and communication

5.4.1 Responsibility and authority

5.4.2 Management representative

5.4.3 Communication

5.5 Management review

5.5.1 General

5.5.2 Review entry

5.5.3 Review output

6. Resource management

6.1 Providing resources

6.1.1 General

6.1.2 Competence, awareness and education

6.2 Human resources

6.3. Infrastructure

6.4 Operating environment

7. Product realization

7.1 Product realization planning

7.2 Customer-related processes

7.2.1 Determination of product-dependent conditions

7.2.2 Review of product-related conditions

7.2.3 Customer contact

7.3 Design and development

7.3.1 Design and development planning

7.3.2 Design and development inputs

7.3.3 Design and development outputs

7.3.4 Design and development review

7.3.5 Verification of design and development

7.3.6 The validity of design and development

7.3.7 Control of design and development changes

7.4 Purchasing

7.4.1 Purchasing process

7.4.2 Purchase information

7.4.3 Verification of purchased product

7.5 Production and service provision

7.5.1 Control of production and service delivery

7.5.2 Validity of processes for production and service delivery

7.5.3 Identification, identification and traceability

7.5.4 Customer ownership

7.5.5 Product protection

7.6 Control of monitoring and measuring tools

8. Measurement, analysis and improvement

8.1 General

8.2 Monitoring and measuring

8.2.1 Customer satisfaction

8.2.2 Internal Inspection

8.2.3 Monitoring and measuring processes

8.2.4 Product monitoring and measurement

8.3 Control of unsuitable product

8.4 Data analysis

8.5 Improvement

8.5.1 Continuous improvement

8.5.2 Corrective action

8.5.3 Preventive action

 

Prepared

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Controlling

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Confirming

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You can refer to the following word document as the form output of the ISO 9001 Quality Manual Sample Page.
ISO 9001 Quality Manual Example