Letter Of Complaint

I submitted the above letter of complaint – with your helpful comments – as a homework for my classes in academic writing. When I got it back, I was shocked to find that my teacher strongly disliked a couple of things about it. Would you mind taking a look at the comments my teacher made? I would be very grateful if you could tell me what you think.
Thanks a lot
Lenka

Mister MicawberI am writing to you to voice my deep dissatisfaction with the quality of both the goods and service I received at Bata Shop on Masaryk Street in Brno.

….both the quality of your goods and the service I receive

d

…

– Y

OU DO NOT ‘RECEIVE’ THE GOOD

S

!

Mister MicawberUnfortunately, neither quality nor comfort proved to be the case,

….INEXACT EXPRESSION; “the case” = features of these particular boots??

Mister Micawberthe instructions for use.

…should be: regarding their (proper) use

Mister MicawberThen in mid-trip, the sole stitching of the left

….YOU MEAN IN THE MIDDLE OF TRIPPING OVER A ROCK?!?

I was particularly surprised at the last comment. According to my teacher, there is no way one could say “in mid-trip” meaning “in the middle of a trip” or “half-way through a trip”. I cannot believe this is a mistake; but how do I substantiate myself?

PS: This post of mine is by no means meant as a reproach or something – far from it! I really appreciate all your comments.

Thanks again for any help

Dear Mister Micawber,I submitted the above letter of complaint – with your helpful comments – as a homework for my classes in academic writing. When I got it back, I was shocked to find that my teacher strongly disliked a couple of things about it. Would you mind taking a look at the comments my teacher made? I would be very grateful if you could tell me what you think.Thanks a lotLenka