Project Quality Management for the PMP® – Project Management Academy Resources

The Project Management Institute (PMI)® includes quality tools, processes, and management in the Project Management Professional (PMP)® certification testing. The PMI defines “quality” in the A Guide to the Project Management Body of Knowledge (PMBOK® Guide) as: “the degree to which a set of inherent characteristics fulfills requirements.” Quality management-focused questions on the PMP exam are driven by knowledge of cause-and-effect diagrams, flowcharts, histograms, scatter diagrams, matrix diagrams, and affinity diagrams.

Those who seek to become a PMP® credential holder need to know quality matters for all work types and project methodologies. Anyone taking the PMP® exam should expect to have their quality management knowledge assessed on the various quality tools and their uses. Project Quality Management questions on the PMP® exam may include more than just understanding tool definitions, but also tool comparisons or scenarios in which one is asked how to manage quality processes.