Quality Circles (103-slide PowerPoint presentation (PPTX)) | Flevy
BENEFITS OF DOCUMENT
- Provides a framework for the setting up and management of Quality Circles as a channel for employee engagement.
- Provides practical tips to start and sustain Quality Circles in the workplace.
- The Quality Circles framework is applicable to other Small Group Activities such as Kaizen Circles, 5S, TPM, Suggestion System, etc.
DOCUMENT DESCRIPTION
This product (
Quality Circles
) is a 103-slide PowerPoint presentation (PPTX) with a supplemental Excel document, which you can download immediately upon purchase.
Successful organizations leverage on total employee participation to achieve high quality standards in order to satisfy their customers. However, in the Gallup State of the Global Workplace 2021 Report, only 20% of employees are engaged at work.
As part of the TQM movement, Quality Circles (also popularly known as Quality Control Circles) or Small Group Activities consist of a small group of employees from the same workplace who voluntarily meet on a regular basis to identify, investigate, analyze and solve work-related problems so as to contribute to the improvement of the employees, workgroup and the organization.
The benefits of Quality Circle activities include improved employee morale, reduced absenteeism and staff turnover, improved teamwork and communication, increased productivity, and last but not least improved quality of products and services.
This presentation teaches the philosophy and concept of Quality Circles, defines the objectives, benefits and the modus operandi of Quality Circles. It also describes the organizational structure, roles and responsibilities and provides practical tips for managing Quality Circles. The Quality Circles framework is applicable to other Small-Group Activities such as Kaizen Circles, 5S, TPM, Suggestion System, etc.
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NOTE: This training package includes:
1. Quality Circles training presentation (PowerPoint format)
2. Forms for administering Quality Circles (Excel formats):
a. Quality Circle Registration Form
b. Approval Form for Theme / Recommendations / Standardization
c. Quality Circle Activity Plan
d. Quality Circle Minutes of Meeting Template
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LEARNING OBJECTIVES
1. Understand the philosophy and concept of Quality Circles
2. Define the objectives, benefits and the method of Quality Circles operation
3. Describe the organizational structure and roles and responsibilities of Quality Circles
4. Gain practical tips for managing Quality Circles and define the key success factors
CONTENTS
1. Background and Introduction
2. Quality Circles
3. Practical Tips for Managing Quality Circles
4. Overview of PDCA Cycle and QC Tools
5. A Case Study on QC Problem Solving
6. Key Factors for Quality Circle Success
7. Questions for Discussion
Please note that this presentation focuses on the infrastructural set up, formation and management of Quality Circles. It does not include the step-by-step details of PDCA problem-solving process and tools. To complement this presentation with your preferred problem-solving methodology, please check out the various approaches that are available from this author or at Flevy.
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Source: Best Practices in Quality Management & Assurance PowerPoint Slides: Quality Circles PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a leading management training and consulting firm dedicated to helping individuals and organizations improve their effectiveness and productivity in the post-pandemic new normal. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches.
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We work with a diverse range of clients, including government bodies, multinational corporations, and small and medium-sized enterprises, across a wide spectrum of industries.
Our firm offers a comprehensive suite of capabilities, including Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
To ensure the widespread adoption of operational excellence techniques and tools, we pride ourselves on developing high-quality, customizable training materials, presentations, frameworks, and templates to complement your training and business needs.
Operational Excellence Consulting has published 206 additional documents on Flevy.
