Quality Measurement Framework

The Quality Measurement Framework pages will no longer be updated following August 2017. For further information on the Quality Measurement Framework, please visit the Scottish Government website

The Healthcare Quality Strategy for Scotland describes the approach and shared focus to realise the 20:20 Vision for Health and Social Care. The strategy recognises the importance of measuring quality, and sets out a Quality Measurement Framework (QMF).This framework describes three levels nationally, which provide a basic structure for thinking about the intended use of sets of indicators.

Vision and Quality Ambitions

Level 1

Level 1 of this framework describes a set of high level indicators – the Quality Outcome Indicators – which are intended to show progress towards the Quality Ambitions and Outcomes. They are expected to require long time-scales to demonstrate change, and the indicators are mostly updated annually or every two years. The focus of this web section is to provide information about the twelve Level 1 indicators listed in the left margin opposite.

Level 2

Level 2 relates to the performance management of NHS Boards, and consists of specific agreed targets (ie HEAT) to provide a focus for improvement. These are short term targets (1-3 years).

Level 3

There are many existing national and local measurement systems to measure and/or drive improvement across health and care, all of which can be considered as part of Level 3. Some examples of national quality measures can be found through the Quality Indicators pages. The Quality Improvement Hub provides information about local measurement for improvement.

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