Quality improvement for patient safety: Project-level versus… : Health Care Management Review

Peter E. Rivard, PhD, is Assistant Professor, Healthcare Administration, Sawyer Business School, Suffolk University, Boston, Massachusetts. E-mail: [email protected].

Victoria A. Parker, DBA, is Associate Professor, Health Policy and Management, School of Public Health, Boston University, Massachusetts. E-mail: [email protected].

Amy K. Rosen, PhD, is VA Senior Research Career Scientist, Center for Organization, Leadership, and Management Research (COLMR), VABoston Healthcare System, and Professor, Health Policy and Management, School of Public Health, Boston University, Massachusetts. E-mail: [email protected].

This research was supported in part by Grant IIR-02-144-1 from the Department of Veterans Affairs, Veterans Health Administration, Health Services Research and Development Service, Amy K. Rosen, PhD, principal investigator. This study was approved by the institutional review boards at the four research sites.

The views expressed in this article are those of the authors and do not necessarily reflect the position or policy of the U.S. Department of Veterans Affairs.

The authors have disclosed that they have no significant relationship with, or financial interest in, any commercial companies pertaining to this article.