[Solved] Total quality management emphasizes A the responsibility of the – Operations management (mgmt 2500) – Studocu
B) This option is the right choice because total quality management ensures quality production and yields high-quality outcomes. It also ensures the resolution of all the internal problems in the business environment. This option is correct.
A) This option is the wrong choice because the responsibility of identifying and controlling the quality production of the business and resolving such related issues are adopted by the SQC (Statistical Quality Controls) tools.
C) This option is the wrong choice because the system of TQM does not focus on taking decisions on a sole basis. It manages the quality in each and every phase of the production and distribution processes.
D) The system of SPC (Statistical process centre) and SQC majorly involve total quality management that ensures high quality throughout the wedding. Moreover, the system requires people with experience in statistics. It does not examine the quality of the product. This option is wrong.
E) ISO 14000 defines the quality-based operational standards of the company. This option is the wrong choice because it does not ensure high-quality business operations. Thus, this option is wrong.