The CHANEL & moi programme | CHANEL

Crafted with gifted hands and exceptional materials, your CHANEL creation feels exquisitely unique. It is an alluring piece that enhances your personality and brightens your day. With this in mind, CHANEL has created the CHANEL & moi program that promises to help you preserve and safeguard the incomparable quality of each creation. Tailored services and other initiatives will revive and restore your CHANEL pieces, allowing them to live on and be passed down from generation to generation.

In April 2021, CHANEL & moi reveal with a series of initiatives. The first one, entitled CHANEL Warranty, pledges an exclusive 5-year guarantee for all CHANEL handbags and CHANEL wallets on chain, deepening the relationship between client and House. CHANEL & moi will then unveil CHANEL Restoring Care, an array of unique care services will exist in each of the House’s boutiques across the world. Other facilities will enrich the program such as dedicated restoring care spaces, available in selected boutiques. Embodying the CHANEL & moi experience, they will delight clients with their myriad of services, set in an elegant and welcoming atmosphere.

This commitment to every CHANEL creation will engage the House’s singular ecosystem that emphasizes its artisans who specialize in restoration and repairs. Their expertise and dedication showcase a seasoned savoir-faire that is deftly achieved in the CHANEL ateliers which are fabled for having every material and element at hand.

Only the House of CHANEL can offer the appropriate care ritual respecting the authenticity of each creation. Whatever the circumstances, CHANEL & moi will enhance the charm and integrity of every design, as well as retain precious memories. Once restored, the CHANEL creation is ready for the next chapter of its story.

CHANEL & moi will deepen your relationship with the House, embracing CHANEL’s philosophy that once a client, always a client.