Top Quality Assurance Courses Online – Updated [April 2023]

Quality Assurance (QA) and Quality Control (QC) both play a vital role in ensuring that products and services meet regulatory and customer standards. QA is a documented process that determines standards and evaluation criteria through every step of the creation process, from conception to distribution. Measures are taken at each stage of a product’s development to ensure no defects will occur and that no potential quality issues are likely to arise. QC is the inspection phase of the greater QA process. At this stage, a Quality Control specialist scrutinizes, tests, and assesses products and services to determine if the product or service is fit for distribution. If QC determines that products aren’t meeting the expected quality levels, it’s usually up to the greater QA department to define the next steps. That may be redesigning the product, seeking out a different supplier, or taking any other actions the producers would need.