Troubleshoot Poor VoIP Call Quality | SolarWinds
Troubleshooting Cisco VoIP call quality is relatively straight forward with the right monitoring and diagnostic tools to help you identify the cause.
The most likely causes include:
- Jitter resulting from congestion in the LAN or the access link, load sharing, routing table updates, and route flapping
- Latency as a result of propagation delay, handling delay, queuing delay, router outages, or link congestion
- Packet loss occurring from link failures, traffic congestion leading to buffer overflow in routers, faulty networking hardware, and occasionally a misrouted packet
With SolarWinds VoIP & Network Quality Manager, you can quickly and easily diagnose and troubleshoot Cisco VoIP call quality with the following simple steps:
