What Is Google Ads Quality Score, Really?

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Below is a more detailed visual flowchart on the exact steps we use to increase Quality Score. Print it, hang it on your wall.

It’s not that hard if you follow that advice, and most importantly if you improve your ad writing skills. It is not easy to get there, but on that journey, you will learn a lot about the people you’re trying to reach in ways that will improve your entire conversion funnel.

First, in every single case, getting a near 10/10 Quality Score happens when your ad click-through-rate (CTR) is much higher than all advertisers competing in your ad auctions. 2X or 3X higher. In thriving to get a 10/10, you might reach a 7/10, and decide it’s good enough.

The jump from 7/10 to anything above is not linear and sometimes doesn’t make sense. Keywords often go from 7/10 immediately to 10/10 with no transition to 8 and 9.

A 7/10 Quality Score is the recommended number and can be considered sufficient. Going above 7 is great but not always achievable and may not be worth the effort. Anything below 7 is a sign that something is wrong and should be worked on.

Quality scores for Search Partners works the same way as Google.com. Although performance on these sites varies considerably from performance on Google Seach, it has NO impact on quality scores of your Google Search campaigns. It usually is good practice to separate your Google Search campaigns from Search Partners campaigns. Learn how

When there’s no history in your account, Google will use other advertisers’ historical performance on specific keywords to evaluate what Quality Score you should be granted. It is up to you to exceed performance.

Account history, which is measured by the CTR of all the ads and keywords in your account.

Historical click-through-rates have an overwhelming impact on Quality Score. Users vote on the quality of your ads with their clicks. If you have a proven history of getting better CTR than others in your market, you get the best score.

Your landing pages should provide a good user experience by providing what was promised in the ad, by making it easy to find out more about your business and by being explicit about how their information is used.

“Relevance” and “Landing Page Experience” can be combined under the umbrella of User Experience. They simply mean that the user finds what was promised in the ad, and that they have a good experience when they reach your website.

That is a simplifed view of quality score components and they can be seen in your Google Ads account.

In campaigns that are targeted on Google Search, each keyword has a Quality Score. But it is hidden by default. Here’s how to add quality scores column in your Google Ads account:

Hence, we can see that Ad Rank does take into account the factors from which Quality Score is calculated but there are other factors too that Google uses to rank and display the ads to the users which not only depends upon the ad quality but also on the searcher’s context (location, query, other user signals and attributes).

Apart from the quality score, there are other factors that influence Ad Rank. Additional factors include your bid amount, ad quality (CTR, Ad Relevance and Landing Page Experience), Ad Rank thresholds, auction competitiveness, the context of search, nature of search term, etc. You can check out all the factors shared by Google itself here .

From the formula above, it can be seen that Ad Rank and Quality Score are directly correlated. A higher Quality Score can increase your Ad Rank and reduce your ad costs.

Ad Rank, on the other hand, is not provided by Google but is a hidden value that their algorithm uses to rank the ads on search results. The ad with the higher Ad Rank gets the first position, and so forth.

Quality Score is a parameter provided by Google that allows advertisers to monitor the quality of their ads. Google calculates Quality Scores using CTR, Ad Relevance , Landing Page Experience and other factors. Advertisers use the score to determine whether or not their campaign needs optimization.

This formula was also revelead by Google in 2009. Today, we do not know everything that goes into the number b, but we can assume that whatever goes into it is multiplied by Quality Score.

Your ad’s position (Ad Rank) on Google’s search results depends on Quality Score. The higher the Ad Rank, the better the position. The first ad on Google is always the one that has the highest Ad Rank.

Below is a real world example of the cost-per-click at each quality score of one advertiser. Join Tenscores to see this data for your own Google Ads account.

Here are the Quality Score penalties and discounts, and how they translate into percentage increases or decreases in cost-per-click (CPC).

This formula was revelead by Google in 2009. Today, we do not know everything that goes into the number a, but we can assume that whatever goes into it is divided by Quality Score, which results in wide differences in costs as shown below:

It compares competing ads across different user experience metrics for a specific ad auction, then rewards advertisers that provide a better user experience while punishing those that don’t.

It’s a grading system used by Google to decide whether an ad is good enough to be shown in the sponsored space of the search results, at what position it will be shown and how much to charge an advertiser for each click.

Frequently Asked Questions about Google Ads Quality Score

What is Quality Score in digital marketing?

All digital advertising platforms use a version of Quality Score to rank ads and decide how much to charge
advertisers for them. Facebook ads use the same logic, so does Microsoft ads quality score. The most
important factor in each is click-through-rate, or anything that measures user engagement. User engagement,
like CTR, is the strongest signal of the quality of an advert.

What is a good Quality Score?

A 7/10 Quality Score is the recommended value and is sufficient. Going above 7/10 is great but not always
achievable and may not be worth the effort. Anything below 7/10 is a sign that something is wrong and should
be optimized, click costs are being penalized.

Why is a good Quality Score important?

Quality Score is important for search advertisers because it has an impact on how much they pay for each click, and how much exposure their ads will get.
Keywords with a good score are shown in more ad auctions, at higher positions and la ower cost-per-click, while keywords with low scores get penalized with higher costs and lower exposure.

What are the 3 components of Quality Score?

1. Click-through-rates (CTR) at every level: keyword CTR, ad CTR, display url CTR, account CTR, etc…
   (90%)
2. Relevance: are your keywords closely related to your ads and landing pages?
3. Landing page experience: does your website load quickly, is it transparent and do people find what they’re
   looking?

How do I start with good Quality Scores?

The keywords you choose are the first step to getting a higher Quality Score. On the spectrum of keyword research, you will
find that your brand terms will often have a Quality Score from the start. It’s because they are highly relevant: someone is searching for your company, they find it, they stick around.
On the other end of the spectrum, you will find that bidding on your competitor terms will have poor Quality Score. It’s because your own company is less relevant when someone is searching for your competitors:
they will ignore you, most of the time. In knowledge of that, it is best to start advertising on your brand terms first, then work your way down the spectrum figuring out how to serve the searcher at each step and building a
history of quality advertising that Google will reward you for.

What about display network quality score (content network quality score)?

Although display campaigns don’t have a visible quality score in the Google Ads interface, they do have one
internally.
This invisble quality score is felt when campaigns fail to gather impressions. The factors influencing it
are
the same a search campaigns, however, the CTR required to compete on display network are much lower.

What does it mean when I see the message “Rarely shown due to low quality score”?

This message is an indication from Google that your quality score is so low that your ads are rarely
displayed. In
order to remedy such a situation, it is recommended to evaluate the keyword first. Should you really be
advertising on that
keyword? If the answer is yes, then start by bidding agressively at the beginning in order to gather some
impressions and clicks
then make sure that your ad is attractive enough to earn the click. Read this article
for help with ads.

How is Quality Score and Ad Rank calculated?

The formula for Ad Rank is: Max. CPC x QS

The higher your Quality Score, the higher your Ad Rank meaning that your ads will be seen in higher positions
on Google.

How often does google recalculate quality score?

Every time someone searches for a particular keyword and an ad shows up, its Quality Score is calculated. Dramatic changes in CTR have a quick impact on Quality Score and you can expect Quality Score to increase within a day or even less. However, it does take some time for the new quality score value to show up in your account if you have made changes to the landing page.