What is Supplier Quality Management? Importance and Benefits - Chuyên Trang Chia Sẻ Kiến Thức Thời Trang Mới Nhất

How is digital transformation helping organizations in their supplier quality maturity journey?

Today, manufacturers are struggling to mitigate the COVID-19 global pandemic impacts, changes in demand, higher costs, and the difficulty of a remote workforce. Companies rely on suppliers to drive a collaborative, automated, data-driven process for a supply chain to meet demands and continue delivering high-quality products. To do so, supplier relationships’ development, management, and maturity are critical to achieving the business’s needs to deliver results and be ahead of its competitors.

As digital transformation has been imperative for survival for companies in recent years, this can more effectively address disruptions, and regulatory challenges, enable the better management of risks and ensure that supplier quality is aligned.

The supplier quality maturity model is driven by people and processes and fuelled by some integrated quality and corporate IT systems. It can help you to get to higher stages of maturity to obtain the benefits of supplier quality with reduced risk and overall cost of quality. The supplier quality maturity framework model is categorized into two aspects: Progressive (automated), Laggards (manual), and Leaders (optimized).

According to a recent survey, it has been found that industries are just at the tip of making their transformation journey considering the following:

70% of companies have stated that issues, investigations, and changes are not communicated or collaboratively managed with suppliers.
60% of them identified supplier risk as a major concern to the company other than the disruption from the global pandemic.
57% of companies have not standardized across the entire organization and are still managing their suppliers locally or by business unit.
50% of companies do not have or execute a continuous supplier quality improvement plan.
49% stated that they do not have a comprehensive supplier quality program or rely only on formal certification to specific ISO standards for qualification.

Overall, companies are trying to improve their supplier quality capabilities and struggling to align their supplier quality goals against the results of their suppliers’ performance. 78% of companies are focused on supplier visibility and performance monitoring to move forward in their digital transformation journey. Supported by a connected enterprise platform, ComplianceQuest’s end-to-end supplier quality system can help companies to track metrics to help sustain and improve overall supplier quality.