What is

quality management and control?

Definition

Quality is the fitness for purpose or the degree of conformance of the outputs of a process or the process itself to requirements.

Quality control consists of inspection, measurement and testing to verify that the project outputs meet acceptance criteria defined during quality planning. It is focused on preventing problems being passed on to the internal or external customer.

Quality planning takes the defined scope and specifies the acceptance criteria used to validate that the outputs are fit for purpose to the sponsor. It is focused on the specific outputs of a project to enable quality control during deployment.

Definition from APM Body of Knowledge 7th edition