Alexander College Fall 2021 Student Handbook – STUDENT ALEXANDER COLLEGE HANDBOOK 2 0 2 1 2 0 2 2 – Studocu
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STUDENT
ALEXANDER
COLLEGE
HANDBOOK
2 0 2 1
2 0 2 2
####### ALEXANDERCOLLEGE
STUDYING AT AC
Reading your Schedule
Student ID Card
Canvas
MyAC
Waiting Lists
Full-Time Study Status
Privacy
Emergency Procedures
Code of Conduct
Plagiarism
Dispute Resolution
Probation
Suspension
UPRE
Reinstatement
Campus Map
Academic Calendar
Semester Schedule
Important Dates
New Student Information
Student Accounts
Important Policies
Academic Standing
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INTRODUCTION
Welcome to Alexander College
Mission Statement and Goals
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4
CAMPUS SERVICES
Career Advising
Enrolment and Academic Advising
Health and Wellness
Library
Registrar's Office
Student Affairs
Student Financial Services
Student Life
Student Services
Writing and Learning Centre
Graduation
Online Support Services
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15
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16
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CAMPUS
FACILITIES
Bookstore
Computer Labs
Campus Safety
First Aid
Library
Lost and Found
Lunch Room
Student Den
Study Rooms
Science Laboratories
Interfaith Room
Washrooms
18
CONTENTS
OF
TABLE
MISSION STATEMENT & GOALS
We look forward to helping you meet your educational goals, and
we hope that your time of study at Alexander College will help you
to establish a firm foundation for the future.
At Alexander College you will join a diverse student population of
over 2500 students representing many countries from around the
world. Students come to us for our positive study atmosphere,
friendly environment, and dedicated instructors and staff. We
accept many students who are new to Canada and many for whom
the English language and North American culture are a challenge.
Alexander College’s small class sizes and commitment to
individualized services will ensure that you receive the guidance
you need to be successful in your studies and confident in your
future.
WELCOME TO
ALEXANDER COLLEGE
Alexander College strives for excellence in higher education for students from many cultural
backgrounds and language abilities by providing internationally recognized university transfer
courses and degree programs, individual support services, and campus activities to foster local and
global community engagement.
Provide a supportive learning environment for students with many cultural backgrounds
and language abilities.
Offer internationally recognized university transfer courses and degree programs.
Support individual growth and development through academic achievement and
community engagement, preparing students for future studies and careers.
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3
Congratulations on your
acceptance at Alexander College!
4 Alexander College // Student Handbook
BURNABY CAMPUS MAP (ACB)
STUDYING AT
ALEXANDER COLLEGE
Student Handbook // alexandercollege 5
New Student Orientation will be held virtually on Thursday, Sept
2nd and Friday, Sept 3rd. Come and thrive with us.
Sign into your MyAC account
Sign into your Canvas account
Register for Virtual New Student Orientation
Check Important Dates and Deadlines for the upcoming semester
Download Zoom
Update email address in your MyAC account (if applicable)
Take a look through AC 101 to learn about the free campus resources
Get your Student ID Card
Follow @alexandercollege on Instagram to stay connected
NEW STUDENT AT AC?
TAKE A LOOK AT OUR NEW
STUDENT CHECKLIST!
Read through the following items to set yourself up for
success in your first semester!
HELLO! ARE YOU A
Before Classes Begin
Your First Month
Student Handbook // alexandercollege 7
FALL ORIENTATION INFORMATION
Learn more about the exciting events we have in store for you here:
For more information please contact the Student Services Unit at:
studentservices@alexandercollege
Visit the Website | Register For the Event | View the Schedule
Connect to Canvas
Username: Your 8 digit Student ID Number
(ex. 1012XXXX)
Password: Your date of birth
(YYYYMMDD)
Need help?
Email our Canvas Help team for trouble logging in
or general assistance
canvashelp@alexandercollege
MYAC
View your current course schedule
Connect to your Zoom classes
View your registration date
Access course registration
Print your transcript
Order official documents
Update your contact information
Book placement tests and view results
And more!
MyAC is Alexander College's information
system. With MyAC you are able to:
CANVAS
Access your course material
Submit assignments
View your grades
Contact your instructor
Join course discussions
Take course tests and quizzes
Take online examinations
View important course announcements
And more!
Canvas is a digital platform that connects
students and instructors. With Canvas you can:
Students must have a verified photo in their
MyAC profile to be eligible to write exams.
This means all new and current students must
submit a photo for their MyAC profile. To learn
the steps for submitting, please connect with our
AC Library team or visit the AC Website.
Student ID card Information
Library@alexandercollege
STUDENT
ACCOUNTS
STUDENT ID CARD
LOGGING IN TO MYAC LOGGING IN TO CANVAS
Connect to MyAC
Username: Your 8 digit Student ID Number
(ex. 1012XXXX)
Password: Emailed to you by your Enrolment
Advisor in your welcome package
Need help?
Email the Office of the Registrar for a password
reset or general MyAC questions
admissions@alexandercollege
8 Alexander College // Student Handbook
Plagiarism.
Cheating.
Submitting the same, or substantially the
same, essay, presentation, or assignment
more than once.
Impersonating a candidate.
Submitting false records or information.
Falsifying or submitting false documents.
Attempting to engage in, or assisting others
to engage in Academic Misconduct.
Disrupting instructional activities.
Damaging, removing, or making
unauthorized use of college property.
Injuring or harassing.
Assault.
Threatening or intimidating
Students are expected to conform to college
standards in terms of behaviour, and failure to
do so results in a misconduct report filed
against the student which can have different
types of consequences. There are generally
two types of misconduct: Academic Misconduct
and Behavioural Misconduct.
Academic Misconduct
Ignorance of the appropriate standard of
academic honesty is not acceptable as a
defence to an allegation of Academic
Misconduct. Academic Misconduct that is
subject to penalty includes, but is not limited to,
the following:
Non-Academic Misconduct
Ignorance of the appropriate standard of
behaviour is not acceptable as a defence to an
allegation of Non-Academic Misconduct. Non-
Academic Misconduct that is subject to
Disciplinary Measures includes, but is not
limited to, the following:
Read more on Misconduct
CODE OF CONDUCT
DISPUTE RESOLUTION
Plagiarism involves using someone else’s
ideas, words or thoughts and presenting
them as your own.
Understand that plagiarism is not always
intentional. If you forget to cite, this is also
plagiarism. An easy way to avoid getting in
trouble is to cite your sources as you write.
The consequences of plagiarism or cheating
can be very severe. You will get an Academic
Alert, which may get you suspended or
expelled.
Students who are uncertain as to what
constitutes plagiarism should consult their
instructor before handing in any assignments.
Students may also consult the Writing and
Learning Centre for proper citation methods.
PLAGIARISM
Appeals may involve, but are not limited to a
reconsideration of grades, discipline, fees,
college policy or practice, or transfer credit. If a
disagreement arises between or among college
participants and concerning college business,
then all steps should be taken to resolve the
issue as close to the source as possible. For
example, if the issue is a disagreement
between a student and his or her instructor,
these two people should do their best to resolve
the issue themselves. If the initial participants
cannot reach consensus, then the issue can be
escalated to the Director, then to the Education
Committee, and finally to the President. In all
cases, when an issue is escalated, all parties to
the disagreement must submit their positions
and arguments in writing.
Academic Appeal | Registration Appeal | Grade
Appeal
10 Alexander College // Student Handbook
Poor attendance
Term GPA below 1.
Academic Misconduct
Initial Probation. Students who are admitted
under our "Provisional Admission policy"
start their studies on Academic Probation
Academic standing is recalculated four
times per year, following the release of final
grades at the end of each term.
Good Academic Standing
A student is considered to be in good academic
standing when their cumulative GPA is above
or equal to a minimum of 1 and they are not
under Academic Alert, Probation, or
Suspension.
Academic Warning
A student receives an Academic Warning if the
College has any reason to be concerned about
the student’s academic performance during the
term. All students who have a term ending with
a cumulative GPA of less than 1 are placed
on Academic Warning.
Academic Probation
Academic Probation is a caution to students
indicating that their academic standing at the
College is in jeopardy are placed on
Academic Probation for the following reasons:
Students are not subject to probation until they
have completed at least 15 credits or equivalent
credit hours of academic coursework. A student
on probation may not attempt more than 10
credits in a single term.
Academic Probation is lifted and the student is
returned to <Good Academic Standing= when
the student has successfully completed the
following term with a term GPA of at least 1.
ACADEMIC STANDING
REINSTATEMENT
Students on Academic Suspension are
invited to take UPRE 099 – University
Preparation.
Pass UPRE 099 to be readmitted to
Good Academic Standing
Fail UPRE 099 and continue on
Academic Suspension
Students on Academic Suspension who
successfully complete 9 or more credits of
transferrable coursework at another BCCAT
member institution, subsequent to the
suspension period, and with a term GPA of
1 in at least 9 credits, will be readmitted
to the College with good academic standing.
Academic Suspension
A student who meets the requirements for
Academic Probation who is already on
Academic Probation is normally suspended.
Students on Academic Suspension may be
reinstated to good academic standing in one of
two ways:
Students who are readmitted to the College are
readmitted in good academic standing.
For more information, please contact the Office
of the Registrar :
admissions@alexandercollege
Student Handbook // alexandercollege 11
Poor attendance
Term GPA below 1.
Academic Misconduct
Initial Probation. Students who are admitted
under our "Provisional Admission policy"
start their studies on Academic Probation
Academic standing is recalculated four
times per year, following the release of final
grades at the end of each term.
Good Academic Standing
A student is considered to be in good academic
standing when their cumulative GPA is above
or equal to a minimum of 1 and they are not
under Academic Alert, Probation, or
Suspension.
Academic Warning
A student receives an Academic Warning if the
College has any reason to be concerned about
the student’s academic performance during the
term. All students who have a term ending with
a cumulative GPA of less than 1 are placed
on Academic Warning.
Academic Probation
Academic Probation is a caution to students
indicating that their academic standing at the
College is in jeopardy are placed on
Academic Probation for the following reasons:
Students are not subject to probation until they
have completed at least 15 credits or equivalent
credit hours of academic coursework. A student
on probation may not attempt more than 10
credits in a single term.
Academic Probation is lifted and the student is
returned to <Good Academic Standing= when
the student has successfully completed the
following term with a term GPA of at least 1.
STUDENT RESOURCESCAMPUS RESOURCES
HEALTH &
WELLNESS
CONTACT INFORMATION
library@alexandercollege
Book an Appointment Here
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:00am to 6:30pm PST
Online Services until 9:00pm PST
For In-Person Appointments, visit the
ACB Library Help Desk
Computer Access
Printing and Scanning
Booking Study Rooms
Student ID Cards
Other Services offered:
604-435-5815, Press 5
Borrowing Books
Other Borrowing Services
Digital Collections
1:1 Research Appointments
AskAway
Library Services offered:
Library Website
LIBRARY
CONTACT INFORMATION
s@alexandercollege
Health and Wellness provides up to 10 free
counseling sessions to Alexander College
students each academic year. These sessions
can be virtual, in-person, text or phone call and
are designed to provide students with a safe,
supportive, and confidential space in which to
discuss issues that may be causing distress and
personal struggle.
In addition, students can access free, 24/
single session mental health support through
phone or chat with the Here2Talk app, or view
the list of self-help resources.
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:30am to 5:00pm PST
For Walk-In Appointments, visit
Office 231 at the ACB Campus
Book an Appointment Here
Health and Wellness Website
604-558-
Student Handbook // alexandercollege 13
Poor attendance
Term GPA below 1.
Academic Misconduct
Initial Probation. Students who are admitted
under our "Provisional Admission policy"
start their studies on Academic Probation
Academic standing is recalculated four
times per year, following the release of final
grades at the end of each term.
Good Academic Standing
A student is considered to be in good academic
standing when their cumulative GPA is above
or equal to a minimum of 1 and they are not
under Academic Alert, Probation, or
Suspension.
Academic Warning
A student receives an Academic Warning if the
College has any reason to be concerned about
the student’s academic performance during the
term. All students who have a term ending with
a cumulative GPA of less than 1 are placed
on Academic Warning.
Academic Probation
Academic Probation is a caution to students
indicating that their academic standing at the
College is in jeopardy are placed on
Academic Probation for the following reasons:
Students are not subject to probation until they
have completed at least 15 credits or equivalent
credit hours of academic coursework. A student
on probation may not attempt more than 10
credits in a single term.
Academic Probation is lifted and the student is
returned to <Good Academic Standing= when
the student has successfully completed the
following term with a term GPA of at least 1.
STUDENT RESOURCES
14 Alexander College // Student Handbook
CAMPUS RESOURCES
REGISTRAR'S
OFFICE
CONTACT INFORMATION
studentaffairs@alexandercollege
Email to connect with a Student
Affairs Officer. Appointments are
available if further information is
required.
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:30am to 5:00pm PST
Academic Appeals
Accommodations
Attendance Appeals
Bereavement
Complaints
Exam Deferrals
Grade Appeals
Student Misconduct
Services Offered:
604-435-5815, Press 6
The Office of Student Affairs is designed to
uphold and enforce the various policies and
processes and to advocate for students when
they need help.
Office of Student Affairs Website
STUDENT
AFFAIRS
CONTACT INFORMATION
admissions@alexandercollege
placementtesting@alexandercollege
registration@alexandercollege
studentrecords@alexandercollege
graduation@alexandercollege
transfercredit@alexandercollege
For assistance with English or Math placement
testing:
For assistance with course registration, course
prerequisites or class lists:
For assitance with documents, letters,
transcripts, grades or academic standing:
For assistance with graduation applications:
For assitance with transfer credit:
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:30am to 4:00pm PST
For In-Person Appointments, visit the
Front Desk at ACB
Email to set up a virtual appointment
Registrar's Office Website
604-435-5815, Press 1 then:
Press 2 for Placement Testing
Press 3 for Registration Help
Press 4 for Student Records
Press 6 for Transfer Credit/Graduation
STUDENT RESOURCES
16 Alexander College // Student Handbook
CAMPUS RESOURCES
STUDENT
SERVICES
CONTACT INFORMATION
writingcentre@alexandercollege
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:30am to 9:00pm PST
For In-Person Appointments, visit the
Writing and Learning Centre (Room
273) at the ACB Campus
The WLC provides one on one tutoring to current
AC students for all courses offered at the College.
Our goal is to help students develop their core
academic skills to be able to apply them across all
disciplines.
Software Skills
Citation Help
Subject Specific Resources
Academic Integrity/Academic Alerts
WriteAway
Workshop Wednesdays
Grammar Labs
Services offered:
Writing & Learning Centre Website
WRITING &
LEARNING CENTRE
CONTACT INFORMATION
The Student Services unit oversees various
events, programs and opportunities designed to
support our student population. This may
include social, cultural or academic support
initiatives that are designed to increase the
students’ possibility of success.
BOOK AN APPOINTMENT
SERVICES
Office Hours
Monday – Friday: 8:30am to 5:00pm PST
Email to set up a Virtual Appointment
Student Services Website 604-435-5815, Press 4
studentservices@alexandercollege
For In-Person Appointments, visit the
Student Affairs Check-In Window in
the ACB Library
New Student Orientation
Convocation Ceremony
AC 101
Peer Mentorship
Scholarships
Focus Groups
Services offered:
Book an Appointment Here
STUDENT RESOURCESCAMPUS RESOURCES
GRADUATION
ZOOM SUPPORT
zoomsupport@alexandercollege
CANVAS HELP
All virtual classes will be held using Zoom. Should
you encounter problems with Zoom or are unsure
how to use it, please connect with Zoom Support.
Click here for Zoom information
ONLINE SUPPORT
SERVICES
STEP 1 – APPLICATION
Students who have applied and been approved
for Graduation will receive an invitation from
Student Services to the upcoming Convocation
and Awards Ceremony. These ceremonies are
typically held twice during the Academic year in
Spring or Fall terms.
Students who are not able to attend their
ceremony will be able to defer their ceremony
one time only.
For inquires regarding Convocation, contact:
studentservices@alexandercollege or
Click here for more Convocation Information
STEP 2 – CEREMONY
604-435-5815, Press 4
When a student has completed, or is about to
complete, their final term of the program of
study, they are eligible to apply for graduation.
Students must submit fill out a graduation
application with the Office of the Registrar.
Contact our graduation unit to book
an application appointment:
graduation@alexandercollege
Please note: Each graduate must pay an
application for graduation fee of $
Click here for more Graduation Information
canvashelp@alexandercollege
All online course material can be found on
Canvas. If you are having difficulties navigating
the software, you can contact Student Canvas
Help.
Click here for Canvas information
604-558-
IT HELP DESK
IThelpdesk@alexandercollege
Alexander College is proud to offer Technical
Support for your online classes.
Click here for IT Help information
604-558-
Student Handbook // alexandercollege 17
STUDYING IN CANADA
Important Immigration Documents
Alexander College's Designated Learning
Institution (DLI) number is O19347185182.
Study Permit
A study permit is an official document from
Immigration, Refugees, and Citizenship
Canada (IRCC) that allows you to study in
Canada. Students should review their study
permit carefully, know the permit expiry date,
and know the conditions they need to meet
as study permit holders in Canada.
Your study permit is not a visa. It doesn’t
let you enter Canada. You may also need a
temporary resident visa (visitor visa) or an
electronic travel authorization (eTA)
depending on your country of citizenship. If
the IRCC approves your study permit, they
will issue a visa to you with your study
permit.
Electronic Travel Authorization
An Electronic Travel Authorization (eTA) is
an entry requirement for visa-exempt foreign
nationals traveling to Canada by
INTERNATIONAL STUDENT
HELPFUL RESOURCES
air. An eTA is electronically linked to a
traveler’s passport. This is why it’s
important that you travel with the passport
you used when you applied for your study
permit. It is valid for up to five years or until
the passport expires, whichever comes
first. If you get a new passport, you need to
get a new eTA.
Temporary Resident Visa (Visitor Visa)
If you’re from a country where you need a
temporary resident visa, it will be placed be
in your passport after your study permit
application is approved. It’ll show if you can
enter Canada once or multiple times. You
must enter Canada before your visa
expires.
Letter of Invitation
After your study permit application is
approved, IRCC provides applicants with a
port of entry letter of introduction that says
you're allowed to study in Canada. This
letter is not your study permit. This letter
has your permit reference number, which
the IRCC uses to issue your study permit.
This must be presented to a CBSA
officer when arriving at a port of entry to
receive your study permit.
Student Handbook // alexandercollege 19
Immigration resources on this page are not legal documents and information
may change without notice. Always refer to Immigration, Refugees and
Citizenship Canada (IRCC) for the most up-to-date information.
Extending your Study Permit
The expiry date on your study permit tells you
when you have to stop studying and leave
Canada. You can find the expiry date in the
top right corner of your permit. This date is
usually the length of your study program, plus
90 days.
It's recommended that permit holders begin
the Study Permit extension process 90 days
before the expiry date. In most cases, you
must apply online to extend your study
permit. For more information, please the
IRCC website.
20 Alexander College // Student Handbook
Studying and Working in Canada
International students may be eligible to work
in Canada while studying if their study permit
includes a condition that says they may work
on or off-campus. You must also meet all the
other requirements. You can only start
working in Canada when you start your study
program.
Working on or off-campus
As a study permit holder, you may be able to
work on-campus or off-campus without
getting a work permit. For more information
on eligibility requirements, where you may
work, and the maximum number of hours you
can work, please refer to the Immigration,
Refugees and Citizenship Canada (IRCC)
website.
After you graduate from your program of
studies, you may be able to work temporarily
or even live permanently in Canada. For
more information on the Post-Graduate Work
Permit program and other work permit
options, please visit the IRCC website.
Post-Graduate Work Permit
Immigration resources on this page are not legal documents and information
may change without notice. Always refer to Immigration, Refugees and
Citizenship Canada (IRCC) for the most up-to-date information.
