Anne Klein: Reviews, Complaints, Customer Claims | ComplaintsBoard

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Christophe
Christopher Daniel (Anne Klein)
Apr 11, 4:37 PM EDT

Dear

My apologies for not getting back to you sooner. Our company has recently declared bankruptcy which has delayed all refunds for Quality Control issues. If you have any further questions, please contact [protected]@primeclerk.com.

We apologize for any inconvenience this may have caused you and we hope you have a great day.

Thank you for contacting the Nine West Holdings, Inc. accounts payable department. For inquiries in regards to invoices for goods and services provided to the company prior to 4/6/2018, please contact our claims and noticing agent, Prime Clerk, at [protected] (Toll Free) / [protected] or by email at [protected]@primeclerk.com. All invoices for goods and services provided after 4/6/2018 will be paid in the ordinary course according to current terms, if applicable.

Apr 5, 8:33 PM EDT

48 carrick trail gravenhurst ontario p1p0a6 isn’t you this information.. i will contact your office to make sure this is legitimate… thanks! ?

Feb 12, 3:40 PM EST

It is too bad it can not get fix.. But this is ok too thanks!. I payed $98 plus tax.

Name:

phone number of bank is:

Christophe
Christopher Daniel (Anne Klein)
Apr 5, 3:49 PM EDT

Dear

I am sorry but in order to process this refund we also need your current address. If you could please provide me with your address, we will be happy to process this refund for you.

We thank you for your time and patience and hope you have a great day!

Christophe
Christopher Daniel (Anne Klein)
Apr 5, 2:52 PM EDT

Dear

Thank you for your response. I have advised our Sales Audit Team to run the refund as you had requested. They should be doing so within the next 1-2 business days.

We thank you for your time and hope you have a great rest of the week!

Mar 31, 10:27 PM EDT

On Mar 30, 2018, at 3:11 PM, S K. Gudes wrote:

I did send you the info various times .. is it another way that we can solve this..

Name:

Bank is

phone number of bank is :

Mar 30, 3:11 PM EDT

I did send you the info various times .. is it another way that we can solve this..

Christophe
Christopher Daniel (Anne Klein)
Mar 30, 1:11 PM EDT

Dear

We are just wondering if you’ve had a chance to review the email we sent you and if you are able to provide us with the information necessary to assist you with your request. Thank you so much for your immediate assistance.

Customer Care
Christophe
Christopher Daniel (Anne Klein)
Mar 26, 2:38 PM EDT

Dear

Thank you for your response. Are you able to provide us with your routing number? From that we will be able to distinguish your account number.

Thank you for your time and we hope you have a great day.

Mar 26, 1:41 PM EDT

[protected] that is the number complete
Christophe
Christopher Daniel (Anne Klein)
Mar 26, 11:46 AM EDT

Dear

The account number you provided is a few digits too long. We just want to confirm that we submit your information correctly. We need a 7 digit number for you account. Please confirm that it is

We thank you for your time and hope you have a great rest of the week!

Mar 23, 10:38 AM EDT

I sent the info again to You?

Christophe
Christopher Daniel (Anne Klein)
Mar 19, 4:29 PM EDT

Dear

We are just wondering if you’ve had a chance to review the email we sent you and if you are able to provide us with the information necessary to assist you with your request.

We want to make sure we have all of your information 100% correct before we process your refund to ensure it is delivered to the correct account.

Thank you so much for your immediate assistance,
Customer Care
Christophe
Christopher Daniel (Anne Klein)
Mar 12, 4:43 PM EDT

Dear

We are having an issue processing your bank transfer. Does the account number you sent us include a routing number? Is the actual account number for your bank account?

Once we have this confirmation we can continue with the refund process.

I apologize for any inconvenience this may caused you. Thank you for your time and we hope you have a great week!

Mar 8, 1:34 PM EST

Thanks you very much!
Christophe
Christopher Daniel (Anne Klein)
Mar 8, 10:51 AM EST

Dear

We have submitted your request to our accounting department for approval. Please allow 3-4 weeks for your request to process.

If you have any further questions or comments, please let me know and I will be happy to assist you.

We thank you for your time and hope you have a great rest of the week!

Feb 28, 9:24 PM EST

Name:
Christophe
Christopher Daniel (Anne Klein)
Feb 28, 2:59 PM EST

Dear Ms. Gudes,

Apologies but I had misspoke. The information we need is what is redacted below:

Info about bank and my account number is : IBAN and Swift :

Once we have that redacted information we can process your request.

Thank you.
Christophe
Christopher Daniel (Anne Klein)
Feb 28, 2:53 PM EST

Great, thank you very much. I will pass this along to our Quality Assurance Manager for her approval.

We thank you for your time and hope you have a great rest of the week!

Feb 28, 2:39 PM EST

Cuenta:

Bank is

phone number of bank is :

It is all you need . .i have not get another letter from you?… Thanks

Christophe
Christopher Daniel (Anne Klein)
Feb 28, 2:20 PM EST

Dear Ms. Gudes,

We are just wondering if you’ve had a chance to review the email we sent you and if you are able to provide us with the information necessary to assist you with your request. Thank you so much for your immediate assistance.

Customer Care
Christophe
Christopher Daniel (Anne Klein)
Feb 20, 12:08 PM EST

Dear Ms. Gudes,

Thank you for your response. Unfortunately our security system automatically blocked out your bank information as sensitive information so we cannot access it. I am sorry to ask this, but can you please resend it? I have adjusted the security settings and we should be able to process your request this time around.

We apologize for any inconvenience this may have caused you.

We thank you for your time and hope you have a great rest of the week!

Feb 20, 1:03 AM EST

I sent you my bank information but i have not received an answer from you… Can you tell me if all is ok?… If you got my bank info? thanks

Feb 17, 1:34 PM EST

I didn’t get a response from you did you get all my info correct?

Feb 12, 3:40 PM EST

It is too bad it can not get fix.. But this is ok too thanks!. I payed $98 plus tax.

Name:

Bank is

phone number of bank is :

Info about bank and my account number is :
Tammi C.
Tammi C.
Feb 11, 4:52 PM EST

Dear

Please be informed that your request for reimbursement has been approved for $>>>>>.
Please note that our only refund option for International customers is via EDI. Please fill out the information listed below so that we can submit payment. This process may take up to 8 weeks to be finalized.

CANADA Bank information EDI):

Bank name and address (Required)
Swift Code: (Required)
Branch Transit Number: (Required)
Financial Institution Number: (Required)
Account Number: (Required)

Thank you for being so patient while we were researching this issue.
We value your patronage and sincerely hope that we have addressed your concerns to your satisfaction.

Sincerely,
Customer Care

Tammi C

Feb 10, 6:30 PM EST

i bought my purse llatelast year at the bay in markham ontario canada…i didn’t use it for 3 months.. 3 months later the zipper is not working and the bay told me they can not exchange the item since I bought it long ago even if i was just using it for 3 months. I am sending you a photo attached .. maybe you can tell me who can i take it to fix thanks . I can shoe you a statement of purchase if you need to…

Regards,