Balenciaga Logo Sweater in Purple | LN-CC

SHIPPING & RETURN

We offer Standard and Express Shipping

Please note that due to the sales period, there might be some delays in delivering your order. Contact our Customer Care for any questions or if you require assistance.

All purchased items can be returned free of charge – including reduced items.

We are happy to refund any purchases* within 30 business days from receipt. All returns must be sent via registered mail in their original condition.

*Excludes underwear, fragrance and cosmetic items which are non-returnable.

Returns and Refunds

About Us

Terms & Conditions

Customer Service

DELIVERY INFORMATION

DELIVERY METHODS

All orders are shipped worldwide via our affiliate couriers.

As soon as we have shipped your order you will receive an email stating the tracking number. You can check the status of your order one to two hours after receiving the email via the link provided.

You can only specify a different delivery address from your billing address, if it is your place of work. Just fill in your office address details at the checkout when prompted. All orders placed before 12PM gmt will be dispatched the same working day.*

*Please allow 2-3 business days extra for orders placed during the busy sale period.

SHIPPING COSTS

Standard Delivery

Shipping Country
COST
DELIVERY TIME

USA
USD 15
4 Business Days

Canada
USD 15
3 Business Days

United Kingdom
GBP 7.5
2-3 Business Days

South Korea
EUR 20
5 Business Days

Japan
JPY 3000
4 Business Days

Australia
EUR 25
5 Business Days

Hongkong, Taiwan, China
EUR 20
4 Business Days

Macau
EUR 20
6 Business Days

Switzerland
EUR 15
3-4 Business Days

Norway
EUR 15
4-6 Business Days

EU Countries*
EUR 7,5
2-4 Business Days

Express Delivery

Shipping Country
COST
DELIVERY TIME

USA
USD 30
1-4 Business Days

Canada
USD 30
1-3 Business Days

United Kingdom
GBP 15
1-2 Business Days

South Korea
EUR 30
2-3 Business Days

Japan
JPY 5000
2-3 Business Days

Australia
EUR 35
2-3 Business Days

Hongkong, Taiwan, China
EUR 30
2-3 Business Days

Macau
EUR 30
3 Business Days

Switzerland, Norway
EUR 30
1-2 Business Days

Russia
EUR 30
3-6 Business Days

EU Countries*
EUR 15
1-2 Business Days

Europe(Not EU)
EUR 30
2-3 Business Days

Rest of the world
EUR 30
2-3 Business Days

EU Countries*: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Click here for more information on shipping and delivery.