Calvin Klein Reviews | Read Customer Service Reviews of www.calvinklein.com | 4 of 20

No delivery in 17 working days

Just avoid Calvin Klein and Parcelforce. I ordered my items on 27/11/2022. Although it has been 23 days or 17 working days, my parcel has not been delivered yet. The funny thing is that they claim delivery in 4-5 working days! I contacted Calvin Klein and Parcelforce many times, but mostly no response or automatic replies which are not helpful at all. Parcelforce keeps my parcel in their National Hub since 11/12/2022 (although they sent me an email which says that the parcel will be delivered on 13/12/2022). I started to think that my parcel does not exist at all, or they have lost it. Calvin Klein took the money but they do not deliver my items. If I did not know the brand very well, I would think that this process is scam. I have never experienced such a ridiculous situation. Although CK is one of my favorite brands, I will never buy again from here. This is not an acceptable behavior from such a large and luxury brand. Just pay attention to these 1-star reviews and then decide to buy anything from here.

Date of experience : November 27, 2022