DJ Alexander Lettings Reviews | Read Customer Reviews of DJ Alexander Lettings | allAgents
Customer Reviews
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“Booked online and got a viewing within a few ……”
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5
Star Review
Laura McTaggart
John
‘
Vinoth
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: EH11
0
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Booked online and got a viewing within a few days. Went along and met John Sturgeon, who was absolutely lovely and a pleasure to chat with. Everything we asked, John Sturgeon answered, Also helped with goodlord team with ticked all the boxes and overall Laura …
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“I have just had new tenants move into my flat……”
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5
Star Review
Evie
‘
Mark
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EH4
0
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I have just had new tenants move into my flat in Edinburgh and I am so impressed with the way D.J. Alexander have dealt with the whole process. In particular, I would like to thank Evie Hunter who personally dealt with the viewings, maintenance …
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“Great work by Ruth Woodcock…”
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5
Star Review
Ruth
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Jon Paul Johnson
‘
Branch: Glasgow, 303 Byres Road
Services: Sales (as a Vendor)
Sold price: £120000
Would you recommend?: Yes
Postcode: G14
1
people found
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I would like to thank Ruth Woodcock and her colleagues in the Sales department or DJ Alexander. I sold my flat and it was the easiest sale of my life, Ruth was excellent she got back to me in great time and answered all my …
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“Called and got a viewing within a few days. W……”
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5
Star Review
Lauryn
‘
Kirsty & Paul Moore
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH26
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Called and got a viewing within a few days. Went along and met Lauryn Fraser, who was absoultely lovely and a pleasure to chat with. Everything we asked, Lauryn answered, ticked all the boxes and overall Lauryn was brilliant. Very satisfied with the whole experience …
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“DJ Alexander failed to follow up on essential……”
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Star Review
‘
Health Effects of Mold
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: EH6
1
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DJ Alexander failed to follow up on essential repairs to a roof leak for over 2 years, and now the property must be condemned and renovated, leading to a loss of income for the owner and spiralling costs. The black mold has also caused various health …
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“Deposit Robbers…”
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Star Review
‘
Abi Thom
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £995
Would you recommend?: No
Postcode: EH6
2
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If I could give zero stars I would. We rented for 4 years with DJ Alexander and we had lots of issues with the property (those in themselves I realise weren’t DJs fault). They were slow to resolve all of them, once requiring a formal complaint …
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“After 5 phone calls and 2 emails, still no re……”
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Star Review
‘
Emma
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: EH6
1
people found
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After 5 phone calls and 2 emails, still no response. Appaling communication. Not once has anyone from the accounts dep answered the phone or responded to messages left. Shoddy customer care. Looking for new agents to look after my property….
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“Terrible terrible terrible…”
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Star Review
Gill
‘
Euan Williamw
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: G14
4
people found
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Please note: this review is completely accurate and true and instead of being exaggerated has instead been ‘dumbed down’ due to the lack of energy and effort I can put into listing all the failings of DJ Alexander.
The date of experience is down as …
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“Would not reply to our emails. Getting them t……”
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Star Review
‘
Karolina
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH2
1
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Would not reply to our emails. Getting them to do anything was a nightmare and once we left they got on our back for the smallest things even though we moved into a MESSY apartment to begin with. Would not recommend to anyone…
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“Extremely happy with first experience with DJ……”
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5
Star Review
Conor
‘
Conor Mc nulty
‘
Branch: Glasgow, 303 Byres Road
Services: Lettings (as a Landlord)
Rent PCM: £735
Would you recommend?: Yes
Postcode: G33
0
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Extremely happy with first experience with DJ Alexander as a landlord with plenty experience.
The 5 stars are really deserved especially by Conor Mc Nulty , how refreshing to deal with someone knowledgeable, punctual,helpful,professional and always pleasant.
Would recommend without hesitation…
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“Awful service, no one follows up on any maint……”
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Star Review
‘
Simon Ramsay
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: No
Postcode: EH7
0
people found
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Awful service, no one follows up on any maintenance issues.
Been waiting 2-3 months now for items in the flat to be fixed.
1. Blind in bedroom broken since we moved in on January 2022, still waiting on repair ist 4th July now.
2. Shower in bathroom, broken …
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“Amber text me that the viewing at 16th, 12 pm……”
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Star Review
‘
zhuoqian
‘
Branch: Glasgow, 303 Byres Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: G1
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Amber text me that the viewing at 16th, 12 pm. But when we get there, nobody in there and no one anwser the phone!!!!!!!!!!!!…
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“Would avoid at all costs if they didn’t monopolise letting properties…”
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Star Review
‘
JJ
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH3
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It’s nearly been three weeks since we’ve moved in (partner & myself) and we have’t received an inventory so we’ve had to hold on to all the landlord’s junk that’s been taking up space. The staff take ages to respond on email and when we call …
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“5 Star Review of DJ Alexander…”
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5
Star Review
‘
Lewis Sutherland
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: EH3
0
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DJ Alexander are a fantastic letting agent. Their team always respond quickly to my queries and my flat was renting in less than one week on the market….
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“Personal – Professional – SuccessfulWe had ……”
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5
Star Review
Ben
‘
Ben Alexander
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: EH31
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Personal – Professional – Successful
We had previously bought and sold a flat in Edinburgh, then bought our house in East Lothian with the team at D J Alexander. Therefore, we put our trust in them again to sell our house before we moved overseas. …
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“Bad maintenance team. I…”
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1
Star Review
‘
Prakrati
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: EH11
1
people found
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Bad maintenance team. I wouldn’t recommend them to anyone. I faced a loss of heating in the winter which is characterized as an emergency elsewhere but nobody from their team was able to rectify or even revert to me.
Really sucks.
I have been contacting …
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“AVOID AVOID AVOID!!Our rental flat flooded w……”
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Star Review
‘
Sian angus
‘
Branch: Glasgow, 303 Byres Road
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: No
Postcode: G3
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AVOID AVOID AVOID!!
Our rental flat flooded which was no fault to our own, they couldn’t of helped any less. They allowed us to live in a flat with no floors and damp for 3 months and not only did we have to pay £975 a month …
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“Thank You…”
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5
Star Review
‘
Louis
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: EH3
0
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Was extremely impressed with the service I got from the staff at DJ Alexander. They were extremely helpful and attentive throughout….
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“DO NOT TOUCH – Worst letting agent in Edinburgh….”
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Star Review
‘
Douglas
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EH3
2
people found
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Worst letting agent in Edinburgh.
Had a number of property’s interested in. Single handedly lost £1000’s of rent for your clients by never answering your phone or returning calls and emails. Had a viewing booked after weeks of being ignored only to have to show …
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“Totally unresponsive…”
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Star Review
‘
Matt
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (Prospective customer)
Rent PCM: £3650
Would you recommend?: No
Postcode: EH3
2
people found
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Potential renters here. An interesting property came up – the most expensive one they are listing – and so I made contact through their website. 2 days later I heard nothing, so I phoned. The phone wasn’t answered for 20 minutes, and when it was, I was …
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“Terrible experience, wasted my time…”
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Star Review
‘
Francesco
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: EH11
1
people found
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Terrible. They asked me to send all my personal documents before to agree to let me visit the flat. We scheduled the appointment and I had to take time off work for that. Less than 24h before the visit they cancelled it without giving any …
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“Inconsiderate to prospective tenants. Notifie……”
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2
Star Review
‘
Joe
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH4
1
people found
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Inconsiderate to prospective tenants. Notified by text without warning that property was let after arranging viewing for earliest availability at some inconvenience because we are moving long distance….
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“Fantastic Customer Service…”
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5
Star Review
Catherine
‘
Collete
‘
Branch: Glasgow, 303 Byres Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: G5
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I have been using D J Alexanders to rent out my property for years and they are first class. They inform me of any repairs needed immediately and advise me of the best way forward. My flat is never empty for long and they are …
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“Efficient, professional, and friendly service…”
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Star Review
‘
Christopher
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £915
Would you recommend?: Yes
Postcode: EH7
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Making the arrangements for our shower to be replaced was quick and efficient with DJ Alexander. The work was carried out in a friendly and professional manner by Morningside Showers – can’t ask for better service from either company. Big thanks to David Harcus at …
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“David Harcus was quick to confirm the fault a……”
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Star Review
‘
Sean
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH7
0
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David Harcus was quick to confirm the fault and pass to Maintenance. Comms with engineer were great and fixed quickly….
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“Issue with electric shower pressure resolved ……”
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Star Review
‘
Graeme
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH12
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Issue with electric shower pressure resolved within 24 hours thanks to David Harcus and Morningside shower engineer! New hose and head did the trick
Thank you!…
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“I had a faulty hoover in my rented property f……”
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Star Review
‘
Hamza
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH6
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I had a faulty hoover in my rented property for which I emailed the property agent. I was very impressed by the quick turnaround from David who logged this in the system and had a replacement hoover delivered to my flat within 24hrs. This is …
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“Had a leaking bath tub pipe. Sent an urgent e……”
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Star Review
‘
Kweku
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £780
Would you recommend?: Yes
Postcode: G1
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Had a leaking bath tub pipe. Sent an urgent email to the maintenance department and was immediately responded to by
David Harcus. An engineer was dispatched and came over to fix it twi days after….
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“Maintenance of the flat…”
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Star Review
‘
lewis
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EH7
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The boiler broke and the response time for taking care of the situation and getting a contractor was really quick. Was very simple and easy especially during lock-down….
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“I unfortunately snapped the power cord to my ……”
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Star Review
‘
stephen
‘
Branch: Edinburgh, John Cotton Centre, 10 Sunnyside
Services: Lettings (as a Tenant)
Rent PCM: £605
Would you recommend?: No
Postcode: EH21
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I unfortunately snapped the power cord to my shower, I reported it and a contractor was contacted by David Harcus and the change over all dealt with in the same day. Very pleased with this speedy turnaround…
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