House of Quality Online Tools & Web Templates

House of Quality enables a company to evaluate and ensure that the design and quality of its products are strongly aligned with the needs of its customers. Not only does the process help to clarify customer desires, it also ensures that the company’s value proposition is based, in part, on the ability to engineer its products according to customer need and demand. Using a House of Quality matrix to identify how each customer need is correlated with a product’s manufacturing requirements allows a company to pinpoint and prioritize design elements that can be updated to further customize and enhance its products and brand image.