Quality report format: Here’s the right format for your quality reports
Why is the format of my quality reports important anyway?
Because quality reports are important to the functioning and overall success of your projects; naturally, the format of your quality reports is important too. Your quality reports will be touching the hands and attracting the eyes of a number of important stakeholders, who are associating your quality reports (and their formatting) with the quality of your work and the likely outcome of their asset or project.
Messy and poorly formatted quality reports indicate to other parties that your quality processes and controls will be sloppy – even if they are not.
Outside of the poor impression your quality reports may set, properly reporting on quality inputs and outputs are to be reported on in accordance with the quality standards you have agreed to, such as the ISO9000 and it’s variations. The type and extensiveness of your quality reports will depend upon which guidelines you have agreed to follow, as well as the strictness and processes of the other parties involved in your project.
These parameters, as well as your own internal tools like the quality management system you use or the size of your quality teams will also effect what and how extensive your quality reports are.
Ultimately, the ‘quality’ of your quality reporting and work will impact how much work you get and what your reputation is. If you maintain high quality project delivery with high quality reporting, then you can always point to your records in the case of unfair disputes or claims, as well as lean on the objective data such as the number of defects on your jobs or speed to corrective actions. This protects your reputation, and protects you bank account as well. A quality reporting app can help streamline processes to keep track of submitted reports and detailed analytics to improve performance.
All of these reports and clean data will help you improve the quality of your work and over time, help you win more work too.
