ROUGE COCO FLASH Colour, shine, intensity in a flash 56 – Moment | CHANEL

DELIVERY & RETURNS

What are my delivery options ?

TNT Standard delivery within 6 to 9 business days (15€, complimentary over 70€)

Delivery Monday to Friday from 9am to 5pm

You will receive by email and SMS a delivery date notification directly from TNT.

If you wish to reschedule, you may select an alternative delivery date or modify delivery address

In case of absence, you will receive a message inviting you to arrange a new delivery.

What are your return policies ?

You can return all or part of your order within 30 calendar days from the date of shipping.

Simply complete the return form enclosed with your package (also available on our website if you have created an account) and send us the unused products in their original packaging,along with the return form .
In your package, CHANEL provides a prepaid shipping label to be attached directly on your return parcel before depositing it at a post office.
Eyewear Products may also be returned within a CHANEL fashion boutique.
For health and hygiene protection, cosmetic products that have been unsealed are not eligible for reimbursement.
All products must be returned in their original packaging and eyewear products must be returned with the accessories provided. They also must be returned with their tag. Products that have been altered are not returnable.
If the above conditions are met, you will receive a refund for the returned products as well as the delivery costs that you originally incurred (except in the case of a partial return).