Top 5 service quality (parasuraman) in 2023
Below are the best information and knowledge on the subject service quality (parasuraman) compiled and compiled by our own team thoitrangredep:
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1. Service Quality in the Public Service
Author: www.jstor.org
Date Submitted: 05/16/2021 03:42 PM
Average star voting: 3 ⭐ ( 17563 reviews)
Summary: The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered within the Mauritian public service by drawing
Match with the search results: The attainment of quality in products and services has become a pivotal concern of the 1980s. While quality in tangible goods has been described and ……. read more
2. SciELO – Brasil – The use of the quality model of Parasuraman, Zeithaml and Berry in health services The use of the quality model of Parasuraman, Zeithaml and Berry in health services
Author: www.diva-portal.org
Date Submitted: 12/03/2020 01:06 AM
Average star voting: 3 ⭐ ( 14562 reviews)
Summary:
Match with the search results: Parasuraman et al., (1985) define service quality as “The discrepancy between consumers’ perceptions of services offered by a particular firm and their ……. read more
3. Five Imperatives for Improving Service Quality
Author: www.researchgate.net
Date Submitted: 10/17/2021 07:10 AM
Average star voting: 4 ⭐ ( 27463 reviews)
Summary:
Match with the search results: The SERVQUAL model was developed by Parasuraman et al. (1988) to measure the customer’s perception of firm service quality by forming five dimensions that ……. read more
4. The determinants of perceived service quality and its relationship with satisfaction | Emerald Insight
Author: www.researchgate.net
Date Submitted: 08/28/2020 10:43 AM
Average star voting: 5 ⭐ ( 27902 reviews)
Summary: The determinants of perceived service quality and its relationship with satisfaction – Author: Haksik Lee, Yongki Lee, Dongkeun Yoo
Match with the search results: For this reason, this study sheds light on the comparative service components of three low-cost airlines in Thailand based on the SERVQUAL model (Parasuraman et ……. read more
5. 403 Forbidden
Author: edisciplinas.usp.br
Date Submitted: 05/20/2019 05:56 AM
Average star voting: 3 ⭐ ( 70149 reviews)
Summary:
Match with the search results: A Conceptual Model of Service Quality and Its Implications for Future Research. Author(s): A. Parasuraman, Valarie A. Zeithaml, Leonard L. Berry….. read more
